Privacy Policy
LucenArk ("we," "us," or "our") operates the website lucenark.com and its subdomains. This Privacy Policy explains how we collect, use, and protect information when you visit our website.
Information We Collect
When you visit lucenark.com, we may automatically collect certain information including:
- IP address and approximate geographic location
- Browser type and operating system
- Pages visited and interactions on the site
- Referring website or source
- Device type and screen information
Analytics and Tracking
We use our own analytics system to understand how visitors interact with the website. This includes tracking page visits, scroll behavior, video plays, and platform link clicks. This data is used solely to improve the user experience and measure the performance of our music promotion efforts.
We also use the Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising on Facebook and Instagram platforms. The Meta Pixel may collect information about your visit to help us understand which ads are working. You can learn more about how Meta uses this data at facebook.com/privacy/explanation.
Streaming Services
Our website contains links to third-party streaming platforms including Spotify, Apple Music, YouTube Music, Amazon Music, Deezer, and Pandora. When you click through to these platforms, their own privacy policies apply. We encourage you to review their policies before using their services.
Cookies
We use session storage to remember your preferences during your visit, such as which streaming platform you prefer. We do not use persistent tracking cookies for advertising purposes beyond the Meta Pixel described above.
How We Use Your Information
- To understand how visitors interact with our website
- To measure the performance of our music promotion campaigns
- To improve the website experience
- To determine which streaming platforms are most popular with our audience
Data Sharing
We do not sell your personal information. We do not share your data with third parties except as described in this policy (Meta Pixel) or as required by law.
Data Retention
Analytics data is retained for up to 37 months to allow us to identify long-term trends in our music promotion efforts.
Your Rights
Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete information we hold about you. To exercise these rights, contact us at the address below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
For questions about this Privacy Policy, contact us at: privacy@lucenark.com